by clikcloud | Dec 14, 2021 | Digital Marketing
Because of the many networks with remote workers connected to them, there is even higher demand for managed service providers to help companies manage their networks. According to a CompTIA article, there are steps an MSP, telecom agent or other business can take to...
by clikcloud | Dec 9, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
A number of trends are expected to continue, as well as new ones to develop, in the coming year. These trends will introduce opportunities along with challenges in the IT industry. Read on to learn about how these movements in the industry affect its four pillars of...
by clikcloud | Dec 1, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Many pieces comprise the customer experience puzzle, and one key trend is omnichannel, wherein multiple channels are integrated in such a way that a customer can switch seamlessly from one to another including call center, chat, web and mobile. Customer experience can...
by clikcloud | Nov 15, 2021 | Digital Marketing
What would your business do if there was a free, easy and practical way to be seen on Google and get more views (and business) each month? That and more is what a Google My Business listing can do for you. Read on to learn more about the value of having your own...
by clikcloud | Nov 11, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Unified Communications, or UC, is an Internet-based way to bring together your company’s communications–telephony, web conferencing, email and more. With its benefits, it requires a reliable and secure network to keep your employees connected and productive....